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Frequently Asked Questions

  • What is the quality of people you employ?Open or Close

    The quality of a software development company is ultimately the quality of its people. Our people are very strong for software projects:

    • Have multiple years of industry experience
    • All people have experience on off-shore projects with US/European clients
    • Are English-speaking Graduate/Post-Graduate Engineers
    • Most people are from premier engieering institutes or have proven exceptional abilities
  • How can I be confident of the quality and reliability?Open or Close

    At Amaze Infosoft Quality is a main priority. We do everything to ensure our customer satisfaction. The goal of our company is to build customized software applications and management information systems that meet the highest standards of quality. We "get into your head" and develop a deep understanding of your needs, wants and expectations. The result is an exceptional product.

  • Do you do software testing, verifications and QA services?Open or Close

    Yes, we do a huge amount of software testing: QA, system testing, functionality & feature testing, integration testing, regression testing, web software testing, compatibility testing on various platforms, load and performance testing, test case preparations, execution of test cases, reporting, etc.

  • Can you come on-site?Open or Close

    Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

  • How do you deal with urgent bug fixing?Open or Close

    We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We are trying to fix bugs as soon as possible.

  • How detailed set of requirements do you require from us?Open or Close

    It's an interactive process. For successful design project realization we need a detailed specification. You should point all your preferences concerning style, color gamut, shapes. Also we need to know your project specification, description of the application the design will be developed for. It would be great to have demo versions of your programs for further design development.

  • Can you guarantee time-bound results?Open or Close

    Yes; in some cases we bear project risks even before the first payment.

  • How can I monitor and control project development progress?Open or Close

    There is a number of approaches for reviewing status of the project: The Internet allows us to communicate with your as easily as if we werenext door. We are going to implement PHP GroupWare system soon to provide you direct secure access to our site where you can participate in your project discussion database, download/upload all relevant to the project information. We will provide you with regular status reports based on time sheets from our developers. Regular updates of the schedule with specified current status provides upper level view to the state of project. Once again the most convenient ways are E-mail, ICQ, MSN messenger, Netmeeting. Lots of tools allow you to talk directly to your programmer team in real time. It is also possible to appoint a team leader, if you prefer to have a single point of contact. Based on reviewing these status artifacts you may propose changes to the project process, features, etc.

  • What are your payment models?Open or Close

    We work either for fixed-price projects, or on per-hour rates basis. For long-term committed clients who prefer time-based billing, we also offer a monthly rate.

  • What time zone is DMSoft Technologies in?Open or Close

    We are located in +5 GMT time zone. The exact time of contact is certainly whatever suits you best, but it is best to make a time at which you can meet daily. A planned daily meeting makes the development process go much more smoothly.

  • What benefits can you guarantee?Open or Close

    All projects we take up carry the following guarantees:

    • Confidentiality guarantee : All client details will be kept confidential
    • Price guarantee : Minimum 60% cost-saving over on-site development
    • Results guarantee : Progress-linked payments weighted toward the end